Your happiness is our top priority! While delivering an order, we always ensure to pick up products from certified local vendors only. Our Delivery Managers guarantee a ‘3-4 hours’ delivery policy to all our valued customers.

However, in extreme cases like bad weather, road blockage, sudden lockdown, etc., the delivery time might get extended by some time.

At Family Needs, we partner only with local certified vendors to maintain superior quality of all the products. However, in extreme cases, if you want to place a ‘Return Request’, please share the details of the products purchased along with the images of the products; our executives will reach your doorstep to collect the product and get it replaced as fast as possible.

The waiting time for any ‘Return Request’ should not exceed more than 24 hours.